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Privacy Policy

Last Updated: January 5, 2025

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1. Introduction

Welcome to Tognoli Florist ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://www.tognoligaithersburgflorist.com/ ("Website") or engage with our services.

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2. Information We Collect

  • Personal Information: When you place an order or interact with our Website, we may collect personal details, including:

    • Name and Address: To process deliveries accurately.

    • Phone Number: To contact you regarding your orders.

    • Email Address: For order confirmations, updates, and, with your consent, promotional materials.

    • Recipient Details: Including the recipient's name, address, and any personal messages to fulfill your order.

  • Payment Information: We use Stripe as a trusted third-party payment processor on our website to handle all transactions securely. When you make a purchase, your payment details (e.g., credit card information) are processed and stored by Stripe in compliance with industry security standards, such as PCI DSS (Payment Card Industry Data Security Standards). While we do not directly store or process your full payment details, Stripe may provide us with limited information, such as the card type, last four digits of your card number, and expiration date, for record-keeping purposes. For more details about how Stripe handles your payment data, please review their Privacy Policy.

  • Non-Personal Information: We may collect non-identifiable information such as browser type, operating system, and browsing behavior to enhance user experience.

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3. Use of Information

We use the collected information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Improve our products, services, and Website functionality.

  • Send promotional emails about new products, special offers, or other information you may find interesting, provided you have consented to receive such communications.

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4. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties who assist in operating our Website, conducting our business, or servicing you, provided they agree to keep your information confidential.

  • Legal Obligations: If required by law, to comply with legal processes, or to protect our rights, property, or safety.

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5. Security Measures

We implement robust security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) technology to encrypt data during transmission.

  • Regular security assessments and updates.

  • Restricted access to personal information to authorized personnel only.

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6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit certain functionalities of the Website.

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7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Rectification: Correct any inaccuracies in your personal data.

  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

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8. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies.

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9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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